Privacy Policy

Introduction

At Shifttotech Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our website (shifttotech.co.in) or enroll in our training programs.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Enroll in our DevOps or AI/ML training courses
• Fill out inquiry or contact forms on our website
• Subscribe to our newsletter or updates
• Communicate with our support team via email, phone, or WhatsApp
• Participate in live training sessions or webinars

The information we collect includes:

• Personal Information: Name, email address, phone number, city/location
• Educational Background: Current role, experience level, educational qualifications
• Payment Information: Processed securely through our payment partners (Razorpay, PhonePe, etc.)
• Course Progress: Attendance records, assignment submissions, project work, certification status
• Technical Information: IP address, browser type, device information, pages visited

How We Use Your Information

We use the information we collect to:

• Process your course enrollment and provide access to training materials
• Conduct live training sessions and provide course support
• Send course-related updates, class schedules, and important announcements
• Provide placement assistance including resume building and interview preparation
• Share your profile with hiring partners (only with your explicit consent)
• Issue course completion certificates
• Respond to your inquiries and provide customer support
• Improve our training programs and website experience
• Send promotional communications about new courses and offers (with your consent)
• Comply with legal obligations and prevent fraudulent activities

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: We share your resume and profile with hiring companies only after obtaining your explicit permission for placement assistance
• Service Providers: We work with trusted third-party service providers (payment processors, email services, video conferencing platforms) who assist us in operating our training programs
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, your information may be transferred to the new entity

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure SSL encryption for data transmission
• Secure payment processing through certified payment gateways
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and provide personalized content. You can control cookie settings through your browser preferences.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for placement assistance or profile sharing
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at learning@shifttotech.co.in or call +91 7982370840.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Course-related data is retained for a minimum of 3 years for certification verification purposes. You may request deletion of your data at any time, subject to legal and contractual obligations.

Children's Privacy

Our training programs are designed for individuals aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels: