Cancellations & Refunds

Please read this document carefully. It contains important information about your rights and obligations.

Effective Date: April 2026 | Last Updated: April 7, 2026

7-Day Money-Back Guarantee

We stand behind the quality of our training. If you're not satisfied within the first 7 days, we'll provide a full refund—no questions asked.

Course Cancellation

We understand that plans change. You can cancel your enrollment under the following conditions:

  • Within 7 days: Full refund if you're not satisfied with the course content
  • Before Batch Starts: 100% refund if you cancel before the live sessions begin
  • !
    After Batch Starts: Refund eligibility depends on course completion percentage

How to Cancel

To cancel your enrollment, follow these simple steps:

1

Contact us via WhatsApp at +91 7982370840 or email learning@shifttotech.co.in

2

Provide your enrollment ID and reason for cancellation

3

Our team will process your request within 24 hours

4

You will receive a confirmation email once the cancellation is complete

Money-Back Guarantee Details

We offer a 7-day money-back guarantee with the following terms:

  • If you're not satisfied with the course content within 7 days, get a full refund
  • No questions asked policy for the first 7 days
  • Must not have completed more than 20% of the course
  • Refund request must be submitted within 7 days of enrollment

Non-Refundable Scenarios

Refunds cannot be processed in the following cases:

  • After completing more than 20% of the course
  • After the 7-day money-back guarantee period
  • If certification has been issued

Refund Process

Once we receive your refund request:

1

We will send you an email to notify you of the receipt of your refund request

2

Our team will review your request and verify eligibility (1-2 business days)

3

If approved, your refund will be processed immediately

4

Refunds will be credited to your original payment method within 7-10 working days

Note: The actual time for the refund to reflect in your account may vary depending on your bank or payment provider.

Course Transfer

If you need to transfer your enrollment to a different batch or course, please contact our support team. Transfers are subject to availability and can be processed free of charge within the first 7 days of enrollment.

Flexible Options: We understand that timing matters. Batch transfers are a great alternative to cancellation if you need to adjust your schedule.

Technical Issues

If you experience technical issues with course access:

  • Contact our technical support team immediately via WhatsApp or email
  • We will resolve the issue within 24 hours
  • Extended access will be provided if issues persist beyond your control
  • Technical issues will not affect your refund eligibility during the 7-day guarantee period

Need Assistance?

Our student support team is here to help with cancellations and refunds. We're committed to making the process as smooth as possible.

Hours: Mon-Sat, 10 AM - 7 PM IST

Response Time: Within 24 hours

Important Notice: All refunds are subject to review and approval by Shifttotech Academy. We reserve the right to refuse refunds that do not meet our refund policy criteria. This policy is designed to be fair to both students and our academy while maintaining the quality of our training programs.